Thank you for helping us improve the security of Solinteg products. Send reports to security@solinteg.com and encrypt sensitive details with our PGP key.
Verify the fingerprint before encrypting. Only trust the key that matches exactly.
Verify the fingerprint before encrypting. Compare the fingerprint shown by your PGP software against the one above, group by group. The fingerprint served on this HTTPS page is the authoritative copy.
gpg --locate-keys security@solinteg.com
Pick whichever method matches your environment.
# 1) Download and import curl -O https://security.solinteg.com/62AC8C5B6F9EE038428C7AE83CDA95662D213E32.asc gpg --import 62AC8C5B6F9EE038428C7AE83CDA95662D213E32.asc # 2) Verify the fingerprint gpg --fingerprint security@solinteg.com # must show: 62AC 8C5B 6F9E E038 428C 7AE8 3CDA 9566 2D21 3E32
gpg --encrypt --recipient security@solinteg.com vulnerability-report.txt
# produces vulnerability-report.txt.gpg — attach this file to your email
gpg --armor --encrypt --recipient security@solinteg.com # type or paste your text, then press Ctrl-D (Linux/macOS) or Ctrl-Z + Enter (Windows) # copy the resulting "BEGIN PGP MESSAGE" block into the email body
Tip: Include your own public key or fingerprint so we can encrypt our reply.
Download 62AC8C5B6F9EE038428C7AE83CDA95662D213E32.asc from the link above.
Go to Account Settings → End-To-End Encryption → OpenPGP Key Manager.
File → Import Public Key(s) From File → select the downloaded .asc file.
Double-click the imported key and check the fingerprint against the one above.
Compose a message to security@solinteg.com, click the Security dropdown, and enable Encrypt (you may also Sign with your own key).
Send. Attachments are encrypted together with the message.
Install the Mailvelope extension for Chrome / Edge / Firefox.
Open the Mailvelope icon → Keyring → Import → select 62AC8C5B6F9EE038428C7AE83CDA95662D213E32.asc.
Verify the fingerprint of the imported key against the one above.
In your webmail compose window, click the Mailvelope lock icon to open the encrypted editor.
Write your report inside the encrypted editor, add attachments if needed, click Encrypt, then send.
To help us triage quickly, your report should include at least:
Reports in English are preferred. We also accept reports in Chinese.