Solinteg Security
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Security Advisories

Detailed reports on confirmed vulnerabilities and statements on ongoing security matters.

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Vulnerability Response

How we receive, verify and remediate vulnerability reports — our five-step process and commitments.

Our process

1
Receipt

We will respond within 10 business days after receiving your report.

2
Classification

We will complete classification and assessment within 20 working days.

3
Remediation

Fix or mitigation developed and verified.

4
Scope check

All potentially affected products and firmware identified.

5
Disclosure

Advisory published with affected matrix and update path.

Commitments (SLA)

StageCommitment
Initial response10 business days
Classification & assessment20 working days
Actively exploitedFast track — flag at top of report
Advisory publication≤ 180 days after confirmation
Progress updatesWe will keep you informed of the latest progress

Submit

security@solinteg.com

Because vulnerability details are sensitive, please download and use the Public PGP key to encrypt your email.

PGP FINGERPRINT — verify before encrypting
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Include: product model, firmware version, description, exploitation info, disclosure plan, and other relevant information (if any).

Responsible research guidelines

We encourage you to investigate and research potential security vulnerabilities, but we cannot tolerate any activity that may interfere with users' legitimate rights or violate laws and regulations related to computer misuse, network security, and privacy protection. Therefore, you should not:

  • Modify or destroy data
  • Disrupt or degrade services, such as denial-of-service attacks
  • Disclose personal data, intellectual property, or financial information

Security Update Support Period

Security updates are maintained for at least 5 years from product launch. The period will not be shortened after publication.

Type Model Launch date Security update end

Stay informed

Get notified when new advisories are published.